1. Acceptance of Terms

By accessing or using Timber Cloud ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Timber Cloud is a managed inference platform that allows you to upload, compile, deploy, and serve tree-based machine learning models (XGBoost, LightGBM, scikit-learn, CatBoost, ONNX) via HTTP endpoints. The Service includes model storage, container-based inference hosting, API key management, load balancing, and auto-scaling.

3. Account Registration

You must authenticate via GitHub OAuth to use the Service. You are responsible for maintaining the security of your account credentials and API keys. You must immediately notify us of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose
Upload malicious code or models designed to exploit the infrastructure
Attempt to circumvent rate limits or resource restrictions
Reverse engineer, decompile, or disassemble the Service
Share API keys or allow unauthorized access to your endpoints
Exceed reasonable resource usage that degrades service for other users

5. Model Ownership

You retain all rights to the machine learning models you upload. Timber Cloud does not claim ownership of your models or inference data. We only process your models as necessary to provide the Service.

6. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance, infrastructure issues, or force majeure events may cause temporary unavailability. We will make reasonable efforts to notify you of planned downtime.

7. Resource Limits

Each deployment is subject to resource limits including CPU, memory, and port allocation. You may run up to 12 instances per deployment. Auto-scaling is available and subject to the configured min/max replica bounds. We reserve the right to adjust limits to ensure fair resource distribution.

8. API Keys

API keys are generated client-side and only the hash is stored. Plaintext keys are shown once at creation time. Lost keys cannot be recovered and must be regenerated. You may set expiration dates on API keys. Expired keys are automatically rejected.

9. Termination

You may terminate your account at any time through the Settings page. Upon termination, all models, deployments, and associated data will be permanently deleted. We may terminate or suspend your account for violation of these Terms.

10. Limitation of Liability

The Service is provided "as is" without warranty of any kind. In no event shall Timber Cloud be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify users of material changes via the dashboard.

12. Contact

For questions about these Terms, contact us at [email protected].